10 Things You Leave Behind When You Hire U.S. Messenger

If you’re still asking Jim from accounting to drive across town with a signed contract—or worse, sending the intern out with a fragile package—this one’s for you.

Because while DIY deliveries might seem like a simple fix, they come with hidden costs, headaches, and risks that pile up fast. Luckily, partnering with U.S. Messenger means you get to leave all that behind.

Here’s what you can stop worrying about the moment you hand your deliveries over to us:

1. Hidden Costs

DIY deliveries aren’t free—they’re just deceptively easy to ignore. Once you add up time away from the office, mileage reimbursement, parking fees, tolls, gas receipts, and missed productivity, that “quick drop-off” turns into a surprisingly expensive errand. With U.S. Messenger, you get predictable pricing, reliable service, and no surprises. Want proof? Get a quote and compare.

2. Risk of Injury

When an employee runs a delivery and slips on a patch of ice, steps into traffic, or throws out their back lifting a package, that’s not just bad luck—it’s a workers’ comp claim. We remove that risk by sending insured, trained professionals who know how to handle loads safely, navigate tricky environments, and avoid accidents. It’s just one more layer of peace of mind built into our service.

3. Insurance Fees

Your employees weren’t hired to be couriers—and they definitely aren’t insured like one. If something goes wrong on the road, you could be facing unexpected medical bills or liability claims. When you work with U.S. Messenger, all of that risk is off your plate. We carry general liability insurance, auto insurance, and workers’ comp, so you’re protected from the moment your item leaves the building to the moment it’s delivered.

4. Stress & Distractions

Sending your staff out on deliveries sounds simple—until they’re stuck in traffic, rerouted by construction, or locked in a lobby without the right contact info. Meanwhile, their real work is piling up back at their desk. With U.S. Messenger, your team stays focused on what they do best, while we handle all the distractions that come with getting things from Point A to Point B.

5. Hiring

Finding someone who’s qualified, reliable, background-checked, and available on demand? Not easy. Managing their onboarding, paperwork, and training? Even harder. We’ve already built the team, vetted their skills, and optimized our dispatch system to ensure the right driver is available when you need them. No job posts. No scrambling. No headaches. Just results.

6. Amateur Drivers

Not everyone knows what to do when a road is closed, a GPS drops out, or the building entrance isn’t where Google says it is. Our drivers do. They’re trained to handle changing conditions, problem-solve on the fly, and communicate clearly if there’s an issue. That means your deliveries arrive on time, in one piece, and without panicked phone calls from someone stuck in a loading zone.

7. Vehicle Expenses

Even if you’ve got someone on staff willing to play part-time driver, chances are you’re still covering gas, wear-and-tear, or mileage reimbursement. And if you’re considering investing in a company vehicle? Now you’re looking at insurance, maintenance, depreciation, and a lot of downtime. We provide the right vehicle for every delivery—bikes, cars, vans, even semis—so you never have to think about it.

8. Unavailability

Most employees work from 9 to 5. Most emergencies don’t. If you suddenly need a contract hand-delivered at 7 PM—or a critical part moved before sunrise—DIY delivery won’t cut it. We operate 24/7/365, including holidays, so your logistics don’t have to stop when the office closes. We’re ready whenever you are.

9. Delivery Ranges

Office employees typically have a delivery radius: how far they’re willing—or allowed—to drive. Need something across town during lunch? Maybe. Need it out to the suburbs, across the state, or on a plane tonight? Definitely not. U.S. Messenger offers Hot Shot and Next Flight Out programs to get your time-sensitive materials wherever they need to be, even if that’s 500 miles away before morning.

10. Multiple Vendors

Managing one delivery vendor is enough. Managing three or four—courier, dock management, long-haul transport, warehousing—is a full-time job. U.S. Messenger can consolidate all of that under one roof. Whether you’re shipping a package across town or coordinating a complex logistics operation, we’ve got the team, the tools, and the infrastructure to handle it seamlessly.