Nearly $2 billion in shipping refunds go unclaimed every year — how much is your business leaving on the table?

As a trusted logistics provider serving Chicagoland and beyond, US Messenger has built its reputation on reliable service, operational excellence, and principled partnerships. To further support our customers’ success, we have partnered with DataDrivenSavings to provide independent, analytics-based shipping insights that enhance cost transparency and market alignment.

For courier and messenger companies serving organizations with meaningful parcel or freight spend, a partnership with DataDrivenSavings can serve as a value-added extension, helping clients better understand and manage shipping costs while allowing providers to stay focused on execution and service excellence.

How It Works: Your Path to Smarter Shipping

  • Free Initial Audit: The team analyzes your last two weeks of shipping spend to find missed refund opportunities from FedEx and UPS.

  • Automated Monitoring: Once you’re signed up, they continuously monitor every shipment for service failures like late deliveries, incorrect address surcharges, and duplicate charges.

  • Hassle-Free Filing: They handle the entire claims process—identifying the error, filing the paperwork, and fighting the carrier to ensure the refund is approved.

  • Broad Recovery Categories: Beyond just late packages, they recover money for dimension (DIM) mistakes, residential surcharge errors, and lost or damaged shipments.

  • Performance-Based Pay: There are no upfront fees. You only pay a small percentage of the money actually recovered, meaning the service literally pays for itself.

  • Direct Refunds: All recovered funds go directly back to your shipping account or original payment method; you only receive an invoice after the money is back in your pocket.

Get your refunds now.

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