Parcel audit

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Parcel audit at a glance

What is parcel audit?

Parcel audit from U.S. Messenger recovers refunds you are owed on FedEx and UPS shipments, through its partner DataDrivenSavings.

  • Carriers: FedEx and UPS.
  • Late delivery: even by a minute, often a full refund.

How does parcel audit work?

Parcel audit starts with a free audit of your last two weeks of shipping spend.

  • Then: every shipment is monitored automatically for service failures.
  • Claims: filed and fought for you.

What refunds does parcel audit recover?

Parcel audit recovers money on the carrier errors that go unnoticed.

  • Service: late deliveries.
  • Surcharges: incorrect address and residential surcharges, duplicate charges.
  • Billing and loss: dimensional weight mistakes, lost or damaged shipments.

What does parcel audit cost?

Parcel audit has no upfront fees.

  • Pricing: a percentage of what is actually recovered.
  • Refunds: go back to your shipping account before you are invoiced.

Nearly $2 billion in shipping refunds go unclaimed every year — how much are you owed?

If your FedEx/UPS shipment is late by even a minute, you are often entitled to a full refund. Late delivery refunds, lost/damaged claims, shipping insurance, and freight savings all add up. Let U.S. Messenger help you get the refunds and rebates you are owed — and lower your annual shipping costs by thousands. We partner with DataDrivenSavings to save you money quickly and easily.

Chicagoland Services

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Auditing

How It Works: Your Path to Smarter Shipping

  • Free Initial Audit: The team analyzes your last two weeks of shipping spend to find missed refund opportunities from FedEx and UPS.

  • Automated Monitoring: Once you’re signed up, they continuously monitor every shipment for service failures like late deliveries, incorrect address surcharges, and duplicate charges.

  • Hassle-Free Filing: They handle the entire claims process—identifying the error, filing the paperwork, and fighting the carrier to ensure the refund is approved.

  • Broad Recovery Categories: Beyond just late packages, they recover money for dimension (DIM) mistakes, residential surcharge errors, and lost or damaged shipments.

  • Performance-Based Pay: There are no upfront fees. You only pay a small percentage of the money actually recovered, meaning the service literally pays for itself.

  • Direct Refunds: All recovered funds go directly back to your shipping account or original payment method; you only receive an invoice after the money is back in your pocket.

Get your refunds now.

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