Dedicated routing

Your shipments.
Your route.

Dedicated routing at a glance

What is dedicated routing?

Dedicated routing from U.S. Messenger is a scheduled delivery route in Chicagoland run only for your organization.

  • Drivers: U.S. Messenger employee drivers.
  • Priority: your pickups and deliveries never wait behind another company’s.

Who uses dedicated routing?

U.S. Messenger’s dedicated routes serve hospitals, laboratories, banks, financial processing centers and pharmaceutical distributors.

  • Track record: millions of scheduled deliveries.
  • Specialties: diagnostic specimens and fully trackable financial materials.

How is a dedicated route managed?

Every U.S. Messenger dedicated route is tracked live and backed by assured capacity.

  • Visibility: live GPS tracking and custom performance reports.
  • Capacity: assured during surges and interruptions.
  • Backup: cross-trained couriers cover the route at a moment’s notice.

What is a milk run?

A milk run from U.S. Messenger is a scheduled pickup from several suppliers, in sequence, delivered straight to your facility.

  • Handling: none in between.
  • Driver: the same driver every day, for consistent security and information control.

All the benefits of fleet ownership with none of the worries.

Our dedicated and scheduled routing system focuses on time-sensitive, critical materials that require special handling. Although we’re cross-industrial, our team has concentrations in biological and environmental diagnostics specimens, and fully trackable systems for the financial community. Your materials are not waiting in line behind other companies’ deliveries — they’re handled as an exclusive system, meeting your pickup and delivery times. Dedicated routes provide a predictable schedule, allowing you to operate effectively and efficiently.

This is the backbone of our delivery operation. Our management team has decades of experience. Those long-time industry professionals work with our employee driving staff to create and operate a system that lets you spend your valuable time on your core business. We have performed millions of scheduled deliveries for hospitals, laboratories, banks, financial processing centers and pharmaceutical distributors. As a cross-industrial provider, we have the system to help meet your goals.

Dedicated routing benefits

  • Assured capacity

  • Shipment predictability

  • Live GPS Tracking

  • Higher on-time percentage

  • More consistent pricing

  • Tracked & measured improvement

  • In-house recruiting & development

  • Trained backup couriers

Get assured capacity and predictability with a regular route just for your business

Need a custom route?

Frequently asked questions

A fixed schedule of pickups and deliveries operated only for your organization. Your materials are handled as an exclusive system that meets your times, rather than sharing a courier with other companies’ deliveries.

U.S. Messenger employee drivers trained on your route’s specific requirements as well as company-wide topics such as customer service, technology and uniform standards.

Backup couriers are cross-trained on specific routes and can cover at a moment’s notice. Capacity is assured, so there is room for your shipments during unexpected surges and interruptions.

Yes. Our team monitors each courier’s status live by GPS, and results are delivered in real time. Custom reports can be generated and shared for analysis and improvement.

A sequential collection from several suppliers delivered directly to the customer with no intermediate handling. It works best when suppliers are near you, weights and volumes are controlled, and pickup days and times are consistent.

Because you are not sharing fleet space, cost tracks your own volume rather than a per-delivery rate. A quote is built from the schedule, stops, vehicle and capacity you need.

Send us the pickup and delivery points, days, times and typical volume. We design the route and the capacity with you.