Customized distribution

We tailor distribution to your unique needs.

Customized distribution at a glance

What is customized distribution?

Customized distribution from U.S. Messenger is a dedicated delivery operation for your goods, business to business or direct to consumer.

  • Base: runs from your location or a U.S. Messenger site in Chicagoland.
  • Staff and vehicles: consistent uniformed staff, vehicles in your branding or unbranded.
  • Reporting: real time.

What does customized distribution include?

U.S. Messenger’s customized distribution covers the whole delivery operation, not just the drive.

  • Included: scheduling to your needs, installation, stocking and inventory, white-glove delivery.
  • Also covered: fragile and sensitive materials, call tags and returns collection, milk runs.

How does U.S. Messenger set up a distribution program?

U.S. Messenger starts every distribution program with a feasibility study.

  • Study: your needs, current operations and goals.
  • Build: the operation is designed to those findings.
  • Flex: non-asset-based options cover off-route, time-critical deliveries.

Why outsource distribution to U.S. Messenger?

Outsourcing distribution to U.S. Messenger keeps shipping control with you and removes the cost of owning a fleet.

  • Fleet cost: no vehicles to own or maintain.
  • Supplier moves: supplier-to-manufacturer deliveries billed through your own account end profit-center manipulation in supplier-controlled deliveries.

B2B and B2C Distribution

Operated from your location or one of U.S. Messenger’s Chicagoland locations, this specialized service is designed for organizations that wish to provide dedicated, quality-assured distribution of goods. Our well-trained staff members use the latest technology to capture and report real-time optimized information.

From a single-store retailer needing high-touch, white-glove service for select clients to large operations needing to provide part of their service through a minority-owned supplier , our team can create the solution.

Uniformed staff perform white glove service

Our features include:

  • Consistent Uniformed Staffing
  • Vehicles with Your Logo
  • Operating on Your Schedule
  • Installation
  • White-Glove Service
  • Fragile Materials/Special Handling
  • Medical/Specimen/Supply
  • Collection of Returns
  • Milk Run Operations (dedicated)

Serving your Market

Supplier to manufacturer, or distribution to business client: these services are customized solutions for tight, consistent control of shipping costs while providing dependable delivery schedules and reporting.

With any vehicle size operating 24/7/365, these services are beneficial to manufacturing supply-sourcing operations. Enabling the manufacturer to manage shipping costs through their own accounts with U.S. Messenger eliminates profit center manipulation through supplier-controlled deliveries.

The Customized Distribution options keep control in the hands of the shipper while reducing the costs associated with owning and managing your own fleet.

Our drivers are vetted to ensure your delivery's security
U.S. Messenger has a fleet of delivery vehicles for your logistics needs

Owning and maintaining your own vehicle fleet takes energy and resources away from your organization’s core operation. Outsourcing logistics operations to U.S. Messenger allows you to leverage the assets and knowledge of best-in-class logistics management software while still maintaining an “in-house” view of the delivery operation. U.S. Messenger manages based on your delivery requirements and those of your clients.

These operations are custom-built after a feasibility study assessing your organization’s needs, current operations and future goals. Non-asset-based options, which put a positive lean on the economy of scale charts, are available for organizations that need an off-route time-critical delivery solution.

Get consistency in your supply chain.

Frequently asked questions

A dedicated, quality-assured distribution operation designed for one organization, from single-store retailers needing white-glove service for select clients to large operations that must deliver part of their service through a minority-owned supplier.

Yes. Vehicles can wear your logo or run unbranded, and the staff are consistent and uniformed.

Your location or one of U.S. Messenger’s Chicagoland locations, whichever suits the schedule and the market you serve.

Yes. Installation, stocking and inventory, white-glove deliveries, fragile and sensitive handling, call tags and returns collection are all part of the service.

Yes. U.S. Messenger & Logistics is a certified Minority Business Enterprise through the Chicago Minority Supplier Development Council (an NMSDC affiliate) and the State of Illinois Business Enterprise Program.

From the feasibility study: staffing, vehicles, schedule and volume. Costs correlate to your own operation rather than a shared fleet.