Business continuity mail intercept

Helping with Business Continuity Planning

Business continuity at a glance

What happens to our mail if the office is closed?

U.S. Messenger keeps mail and parcels moving when your office is closed.

  • Building open: intercept staff receive and sort mail on site, then hold or redirect it to addresses you choose.
  • Building closed: U.S. Messenger takes custody from the post office and delivers to alternate addresses or holds mail at its Willowbrook facility.

What is a Business Continuity Kit?

A Business Continuity Kit from U.S. Messenger is a container custom-packed with everything an employee needs to work from home.

  • Storage: secure, climate-controlled, video-monitored warehouse; tag-sealed and barcoded.
  • Speed: ready to deploy in under an hour, delivered in under three.

Does U.S. Messenger operate during emergencies?

Yes. U.S. Messenger keeps operating during emergencies.

  • Operations: continue unless a governing authority mandates a shutdown.
  • Mail: picked up as long as the post office is open and allows it.

What else can a continuity plan include?

A U.S. Messenger continuity plan can extend well beyond mail.

  • Mail: onsite sorting, mail and package storage.
  • Equipment: delivery to homes and satellite offices.
  • Medical: specimen and supply transport.

We can redirect your mail and packages if your office is closed.

If U.S. Messenger operates a Courier and Mail Intercept Operation at your building, we will be able to receive and sort your mail at the facility and either hold it or redirect the delivery to an address of your choice.

If your entire building is shut down but the Post Office is still allowing pickup, we can take custody of the mail, sort it and deliver mail to alternative addresses provided by each tenant via our On-Demand department or any other carrier of your choice. Mail not redirected will be held at our secure facility in Willowbrook, IL for eventual delivery at the client’s direction.

The same is true of parcels received by any other source. We can sign for, take custody, hold or redirect delivery as part of your Business Continuity Plan.

We’re here for you.

U.S. Messenger will operate as long as we are not mandated to shut down by a governing authority. We can pick up your mail as long as the post office is open and allows.

Our team is a willing participant in other custom solutions not listed here. Let us know how we can help with your Business Continuity Plan and we will work to implement your solution.

Although we certainly hope none of this is necessary, we are here to help reduce your personal and professional disruption.

Mask Delivery

We’re here to help.

Frequently asked questions

If the post office still allows pickup, we take custody of the mail, sort it and deliver it to the alternate addresses each tenant provides, through our on-demand department or a carrier of your choice. Mail not redirected is held securely in Willowbrook for later delivery.

A transportable container packed to your specification with what an employee needs to work remotely: laptop, monitor, keyboard, headset, phone, cables, chair, even a desk. It is stored in our warehouse until you need it.

Kits are ready for deployment in under an hour and delivered to their final destination in under three hours.

You or we do, on site or at our warehouse, in our container or yours. Procurement of the supplies is available as an added service.

No minimums. Storage is a flat monthly fee per container.

Yes, as long as we are not mandated to shut down by a governing authority. We are a willing participant in custom solutions beyond those listed here.