Furnishings industry deliveries

Trade Sample Storage, Delivery and Recovery

Trade sample delivery at a glance

What is trade sample delivery?

Trade sample delivery from U.S. Messenger delivers and recovers samples for the contract furnishings and design industries in Chicagoland.

  • Items: textile, carpet and tile samples and trade show furnishings.
  • Between events: warehousing.

How does U.S. Messenger handle trade samples?

U.S. Messenger matches the vehicle and handling to each sample at order entry.

  • Order entry: size, weight, type and material of each item, then the vehicle that protects it best.
  • Over 75 lbs: travels with a helper unless you provide one at both ends.
  • Securing: straps, blankets and cords.

How fast are trade sample deliveries?

U.S. Messenger runs trade sample deliveries on Emergency or Direct service.

  • Direct: on its way as soon as possible.
  • Emergency: delivered within two hours in the city and suburbs.

How should trade samples be packaged?

Wrap or box trade samples as close to their original packaging as possible.

  • Coverage: declared-value coverage at order entry when packaging standards are met.
  • Not covered: unwrapped items and glass or fragile design materials.

Delivery with attention to detail.

Locally owned and operated, U.S. Messenger is a leading provider of customer service, on-time performance and reasonably priced delivery and logistics services in Chicagoland and nationwide. We have been delivering to our customers with integrity, accountability and consistency since 1999.

At our core, U.S. Messenger is an emergency special delivery supplier to a cross-industrial market. In addition to textile, carpet and tile sample deliveries, we also provide warehousing and trade show furnishing sample delivery and recovery.

Through our experience, we have learned about the urgency and special handling that can make a difference in your delivery experience.

On-Demand Messenger

From an envelope to a truck load in a moment’s notice — 24/7/365. Our team of couriers can make a bike delivery in minutes, or van load in just hours.

Warehousing & Fulfillment

Product care and inventory is critical and saves you money. We manage and maintain your inventory from the moment your goods arrive at our facility.

Same-Day and Rush Trucking

For large shipments going long distances, our trucking services provide fast, economical delivery of whatever you need to get from Point A to Point B.

Chicago Loop Zone

Bike Services

  • BIKE 1 (Direct) – ASAP
  • BIKE 2 – Delivered within 1 hour
  • BIKE 3 – Delivered within 80 min.
  • BIKE 4 – Delivered within 2 hours*

*Bike 4 service is unavailable after 3pm.

Zone Map

AVAILABLE:
Mon-Fri (8am – 5:30pm)

LOOP ZONE:
1200 N. – 1200 S.
1200 W. – Lake

Chicago Loop Zone

Car & Van Services

  • LOOP (Direct) – ASAP
  • LOOP 60 – Delivered within 1 hour
  • LOOP 90 – Delivered within 90 min.

All services listed must be picked up and delivered within the Loop Zone.

Deliveries of multiple packages or of a heavy weight may require additional time.

Zone Map

AVAILABLE:
24/7

LOOP ZONE:
1200 N. – 1200 S.
1200 W. – Lake

City & Suburbs

Car & Van Services

  • DIRECT – ASAP
  • EMERGENCY – Delivered within 2 hours
  • SPECIAL – Delivered within 4 hours*
  • ECONOMY – Delivered within 6 hours**

*Special service is available 8am – 1pm, Mon – Fri

**Economy service is available 8am – 11am, Mon – Fri

AVAILABLE:
24/7

ADDITIONAL INFORMATION:

  • All times are good up to 28 miles.
  • Deliveries with multiple packages or of a heavy weight may require additional time to deliver.
  • For deliveries over 50 miles, ONLY Direct and Emergency service is available
PDF Download: Services Brochure

Download our brochure

Learn more about U.S. Messenger’s range of delivery and supply chain support services.

Infographic: Why U.S. Messenger?

Discover the ten things you leave behind when you partner with U.S. Messenger.

PDF Download: 10 things you leave behind when you partner with U.S. Messenger
Design and Contract Furnishings

Trusted by leading furnishers

It has been our experience over the last 17 years that U.S. Messenger consistently provides quality assured service, well supported by effective operations people who take a proactive role in assuring a quality customer experience. We trust U.S. Messenger.

Chris C., Chicago

Industry-leading experienced and certified drivers

All couriers carry two-way radio phones that also allow instant two-way data traffic, ensuring that none of your important information is missed. Proof of Deliveries (POD’s, which includes who received your package, what time and what floor) can be emailed automatically or easily recovered at your convenience from our online tracking system – at any time, from anywhere.

Using our broad network of trusted partners across the nation we can accommodate any expedited delivery need that you may have. Just call us for help!

You can trust our drivers to deliver - consistently
U.S. Messenger Mobile app on an iPhone
Get it on Google Play
Download on the App Store

Place, track & review orders on the go.

Cutting-edge technology for superior service.

From our couriers, to customer service, to you, we make sure we’re using the latest technology to keep everyone accountable, efficient, and informed.

  • Order online, by phone, or in the app
  • Live GPS Tracking
  • Electronic Signature Capture
  • Instant Push to Talk (PTT)
  • Visual Proof of Delivery (VPOD)
  • Package Bar Code Scanning
  • GPS Navigation
  • Automatic Notifications
  • Other Online Services
  • Reports
  • Route Optimization

Ensure your samples arrive safely.

Frequently asked questions

Yes. The program covers delivery and recovery of trade samples, and we can store them in our warehouse between events.

As close to original packaging as possible. Items that are not client-wrapped cannot carry declared value, and only items inspected in advance, in original packaging and unwrapped at delivery qualify for full coverage.

Reasonable care is taken, but slight movement is expected in transit and minor scrapes, dents or smudges on items not packed to specification are not covered. Claims are filed in writing to [email protected] within 24 hours of delivery.

No fixed limit. Items over 75 lbs require a helper, which we provide unless you have one at both ends, and the vehicle is sized to the piece.