What We Deliver
Every Service You Relied On. All Under One Roof.
From a single envelope on a bike to a temperature-controlled blood product on a plane — we handle it with the urgency your operations demand.
Nation-wide Expedited
Critical shipments to any city in the US via our trusted national partner network. We coordinate the entire journey, door to door.
Same-Day On-Demand
1, 2, 4, and 6-hour rush windows across Chicago and the 8-county metro area. Bike, car, van, or truck — dispatched in minutes, 24/7/365.
Medical & STAT Delivery
Specimens, blood products, surgical instruments, and pharmaceuticals handled with chain-of-custody compliance. HIPAA, OSHA, and DOT compliant.
Legal Document Delivery
Court filings, deposition materials, and sealed legal documents delivered same-day with timestamped proof of delivery and bonded couriers.
Routed & Scheduled
Predictable, recurring delivery routes with a dedicated driver. Lower cost than rush service — built for daily lab runs, inter-office mail, and supply restocking.
Warehousing & Dock Ops
In-building courier operations across 40M+ sq ft of Chicago office space, plus off-site warehousing and dock management services.
Bonded
& Insured
HIPAA
Compliant
Real-Time GPS Tracking
25+ Year
Dispatch Team
Chain of
Custody
Nationwide
Network
Why U.S. Messenger
Switching Takes Minutes. The Difference Is Immediate.
We've been doing this longer than most of our competitors have existed. Here's what that means for you.
01
Same-Day Onboarding
Your account can be active and dispatching within hours of your first call. No lengthy setup, no waiting.
02
Real Humans, Always
Live dispatch — not a bot — every hour of every day. Our team has averaged 25+ years in the business. They know Chicago.
03
Full Accountability
Industries We Serve
Ready for the Industries That Can't Afford to Wait
Healthcare & Hospitals
Pharmaceutical & Life Sciences
Legal & Law Firms
Financial Services
Commercial Real Estate
Manufacturing & Industrial
Architecture & Engineering
Food & Hospitality
Regardless of your need, we provide unmatched customer service.
Our customer support is unparalleled in our industry; just ask any of our satisfied clients whether they would trust their packages with anyone else. Many of our managers and dispatch personnel have over twenty five years in the business! Why trust your important package to any other firm?
The effort, collaboration and trust that was shown in completing our pickup and delivery is difficult to find these days and very much appreciated. We would not have been successful without your help.
Tom B., Lab Equipment IndustryNaperville, IL
I am so glad I opened an account with them. I cannot believe how professional they are in comparison to another carrier who I had been using for years. I am so much happier with U.S. Messenger. Clean drivers, on time, great pricing.
Naomi L.Chicago, IL
I routinely send things between my Highland Park office and my Chicago office. I’ve used every messenger service there is — until I found U.S. Messenger. They’re reliable and detail oriented. I can’t say enough good things. Good value! I love it.
Jennifer F.Highland Park, IL
Whether you are sending an envelope via bike in the loop, or a few banker boxes between suburbs, U.S. Messenger gets it done! The customer service staff is very friendly and makes placing an order a breeze!
Steve P.Clarendon Hills, IL
I used U.S. Messenger & Logistics, Inc. for the first time this week. I cannot say enough about their service! My package was in my hands within two hours of calling them. Friendly, polite and efficient. I will use them again, for sure.
L.M.Los Feliz, CA
It’s great to have U.S. Messenger in our toolbox when STAT requests come across our desk. We used them yesterday and were very impressed with the service and customer service follow up. In my book, they are the top courier company.
John G., Healthcare IndustryChicago, IL
I work with a financial organization with thousands of employees in the metro area. The customer care and satisfaction provided by U.S. Messenger, as well as their reasonable costs, make them my #1 carrier. Their reliability, even during the COVID-19 crisis has been exceptional.
N. ColemanChicago, IL
No other messenger service matches your team. Timely delivery and open communication are critical in the printing industry, and it’s great to know we have a reliable team like yours to lean on. This year on average, your car and bike messengers completed deliveries 30-50% faster than advertised. Thank you for the incredibly efficient and reliable service.
Andy E., Printing IndustryChicago, IL
Since COVID-19, we’ve had some people working from home and others in the office. Despite our team being separated, U.S. Messenger made it feel like we were still connected. It is imperative for our teams to continue to send materials and samples between architects and subcontractors, and this process continued seamlessly with the help of U.S. Messenger. When it felt like everything was changing, they were always there when we needed them!
Cait M., Construction IndustryChicago, IL
I just wanted to say THANK YOU to you and your drivers for braving the elements last night and coming through for us. I know first-hand, we were going to have a problem closing out our Westmont center and it’s extremely important to get the blood products out of there and back to Aurora for processing. And you guys came through. We sincerely appreciate and respect the work you do for us!
Matt K., Medical IndustryAurora, IL